I have ice all over my Heat Pump, air conditioner, what should I do?

I have ice all over my Heat Pump, air conditioner, what should I do?

Turn your thermostat to emergency heat and let your heat pump thaw out.  If it is below 35 degrees outside, we recommend that you switch you thermostat to emergency heat as a matter of course.  Your heat pump draws heat from the outside, if the outside temperature is 35 degrees of below your heat pump is working too hard to try to produce heat.  Give your heat pump a vacation during cold weather.

New inverter style heat pumps can operate at lower temperatures.